Frequently Asked Questions
1. Why do I need to become a member?
We are a private Health Association dispensing to Practitioners and their Patients.
2. How do I become a member?
Click on the membership link below or type membership into the webstore search bar. Add membership to shopping cart. Use code member10 to reduce membership fee from $10.00 to zero. In the "order notes" section of the shopping cart type Practitioner name.
If you do not reate an account during the membership process create and account here
3. What if I do not have a Practitioner?
Members without Practitioners are able to access Cell Salts, Flower Essences, Specialty Remedies and Triturated Single Remedies. We cannot suggest remedy, potency or dosing.
4. How many pellets are in a dram vial?
Half dram vial holds approximately 175 (#20 size)
1 dram vial holds approximately 140 (#30 size)
2 dram vial holds approximately 280 (#30 size)
4 dram vial holds approximately 560 (#30 size)
5. How are the remedies made?
We use the Hahnemann and Korsakovian methods of dilution and succussion according to HPUS pharmacy guidelines. We use the Swann method for CM, DM, MM potencies. By request we will make Fincke potencies. We do not own or use a radionics machine.
We obtain source material from all over the world with authentication process through a third a party lab.
6. Are the remedies gluten free? Lactose free? Alcohol free?
Sucrose powder (lactose free) is used for triturations. For liquid remedies we use gluten free alcohol or colloidal silver (alcohol free) as a preservative. Pellets are organic sucrose (lactose free) from cane sugar.
7. Do you have a list of remedies?
Yes, here is a link to the most current PDF document of Triturated Single Remedies.
Click here for PDF (current as of September 2018)
To order remedies from this list click on the home page Triturated Single Remedies tab or click here to order by typing the remedy name into the blank field and clicking on the drop down menus to choose potency and size.
8. What if don't see the potency I want listed in the drop down menu?
Simply order the closest potency; for example if you want Calc-carb 5M you would order Calc-carb 1M and in the "order notes" section of the shopping cart type Calc-carb 5M.
9. Can I add a remedy to my order?
Yes, send an email with the remedy and potency to firstname.lastname@example.org
10. Do you ship to Canada?
Yes, we ship to Canada and most countries using First Class Mail or DHL.
11. Why does the First Class Mail option say "no liquids"
The First Class Mail option is for up to 8 dry remedies in a 9" x 6" padded envelope. Liquid remedies may arrive damaged with this packaging so we ask that you not choose it. We will not be responsible for damage if you choose the First Class Mail option for liquid remedies.
All remedies are made to order and cannot be returned.
If you make a mistake while ordering and the package has shipped we will no longer ship the correct remedy at no charge.
If you make a mistake on the shipping address we will no longer reship the order at no charge.
If you make a mistake on the potency we will no longer ship the correct potency at no charge.